Microsoft 365 Messaging

The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

Module 1: Managing the Transport Pipeline

• Overview of Transport Services
• Configuring Message Transport
• Managing Transport Rules

Module 2: Managing and Troubleshooting Mail Flow

• Managing Mail Flow
• Troubleshooting Mail Flow
• Troubleshooting Transport Issues
• Troubleshooting with Logs

Module 3: Managing Message Hygiene

• Planning for Message Hygiene
• Managing Anti-Malware and Anti-Spam Policies
• Managing Advanced Threat Protection

Module 4: Managing Compliance

• Messaging Compliance in the SCC
• Messaging Compliance in Exchange
• Managing Exchange Online Archiving and Auditing
• Managing Content Search

Module 5: Managing Organizational Settings

• Managing Authentication for Messaging
• Configuring Organizational Settings
• Configuring Organizational Sharing

Module 6: Managing Mobile Devices

• Mobile Device Mailbox Policies
• Managing Mobile Device Access

Module 7: Managing Role-Based Permissions

• Managing Admin Roles
• Managing User Roles
• Exchange Setup - RBAC and AD Split Permission

Module 8: Managing Recipient Objects and Resources

• Exchange Recipients
• Creating and Managing Exchange Recipients
• Managing Email Addresses, Lists, and Resources

Module 9: Managing Public Folders

• Planning the Public Folder Hierarchy
• Implementing and Managing Public Folders
• Troubleshooting Public Folders

Module 10: Planning a Hybrid Environment

• Exchange Hybrid Deployment Requirements
• Planning to Run the Hybrid Configuration Wizard

Module 11: Performing Mailbox Migrations

• Planning Mailbox Migrations
• Performing IMAP Migrations
• Performing Cutover and Staged Migrations
• Performing Advanced Migrations

Module 12: Deploying and Troubleshooting a Hybrid Environment

• Deploying and Managing an Edge Transport Server
• Configuring a Hybrid Deployment using the HCW
• Implementing Advanced Hybrid Functionality
• Troubleshooting Hybrid Deployments

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

All participants will get original Microsoft student materials.