Managing Microsoft Teams

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

Module 1 – Get started with managing Microsoft Teams

• Explore Microsoft Teams
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment

Module 2 – Prepare the environment for a Microsoft Teams deployment

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Module 3 – Manage chat, teams, channels, and apps in Microsoft Teams

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Module 4 – Manage meetings and calling in Microsoft Teams

• Manage meetings and events experiences
• Configure and manage Microsoft Teams Room and Teams devices
• Manage phone numbers and settings
• Manage Teams Phone settings and policies
• Troubleshot audio, video, and client issues

• What is Microsoft Teams and how the components work together
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organizations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• Ways of managing collaboration in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell.

Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

All participants will get original Microsoft student materials.