Authorized course

Implementing Cisco Collaboration Applications

This authorized five-day course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA)

Code
CLICA

Course length
5 days (8:30 – 16:00)

Form
In our classroom or online

Main course tutor

Ing. Tomáš Fidler

Ing. Tomáš Fidler

Cisco instructor

More about tutor

List price: 55 000 CZK (without VAT)

This course has no dates set. If you are interested in setting a new one, please contact skoleni@oksystem.cz.

This course is intended for

  • Network architect/designer
  • Network engineer/administrator
  • Network manager
  • Applicants for 300-810 Implementing Cisco Collaboration Applications (CLICA) exam.

Syllabus

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Troubleshooting Cisco Unity Connection
  • Configuring and Troubleshooting Cisco Unity Express
  • Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring

Students will be able to

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

Course requirements

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.
  • Knowledge of topics from Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course

Hardware

Labs are practised on Cisco delivered Virtual lab environment. Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

Literature

All participants will get original Cisco student and lab guides.

 

PDF to download

Prices do not include VAT. OKsystem a.s. reserves the right to change dates and prices of courses.

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Need some advice?

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Mgr. Barbora Záhlavová

Mgr. Barbora Záhlavová

More information about courses


+420 734 525 195
zahlavova@oksystem.cz

Ing. Lumír Vojtěchovský

Ing. Lumír Vojtěchovský

More information about courses


+420 724 332 135
vojtechovsky@oksystem.cz

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Simona Dianová

Simona Dianová

Training and test organization


+420 236 072 251
dianova@oksystem.cz

Ing. Dana Černá

Ing. Dana Černá

Certification tests


+420 236 072 318
cernad@oksystem.cz

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