Understanding Cisco Collaboration Foundations

• Students preparing to take the CCNP Collaboration certification
• Network administrators
• Network engineers
• Systems engineers 

• Define Collaboration Technology and Benefits
• Administering Initial Parameters for Cisco Unified Communications Manager
• Exploring Endpoints and the Registration Process
• Exploring Codecs and Call Signaling
• Managing Users in Cisco Unified Communication Manager
• Describing a Basic Dial Plan
• Describing Class of Service
• Enabling Endpoints and Features
• Describing the Cisco ISR as a Voice Gateway
• Exploring Cisco Unified Communication Manager Media Resources
• Reporting and Maintenance
• Exploring Additional Requirements for Video Endpoints
• Describing Cisco Unity Connection

Lab outline: 

• Configure Cisco Unified Communication Manager Initial Parameters
• Configure the Cisco Unified CM Core System Settings
• Configure an Access Switch for an Endpoint
• Deploy an IP Phone Through Auto and Manual Registration
• Administer Endpoints in Cisco Unified Communications Manager
• Create a Local User Account and Configure LDAP
• Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
• Explore Partitions and Call Search Spaces
• Explore Private Line Automatic Ringdown (PLAR)
• Deploy an On-Premise Cisco Jabber® Client for Windows
• Implement Common Endpoint Features
• Implement Single-Site Extension Mobility Configure Jabber
• Configure Voice over Internet Protocol (VoIP) Dial Peers
• Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
• Control Access to Media Resources
• Use Reporting and Maintenance Tools
• Explore Endpoint Troubleshooting Tools
• Examine the Integration between Unity Connection and Cisco Unified CM
• Manage Unity Connection Users

• Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
• Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
• Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
• Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
• Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
• Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
• Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
• Continuing Education credits towards recertification (30 credits) 

• No prerequisites

Labs are practiced on Cisco delivered Virtual lab environment. Classrooms are equipped with high-performance computers with Internet access and the possibility of wireless connection.

All participants will get original Cisco student and lab guides and time limited remote access to lab environment.